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Looking for insightful and educational information on fair housing topics? Our Fair Housing Insiders series keeps you up to date with new laws, best practices and so much more. Best of all its completely complimentary to our community. Be sure to subscribe down below so you never miss out!
To use a form or not to use a form: that is the question. Shakespeare aside, discretion needs to be part of your policy when it comes to reasonable accommodations and how they are verified.
ESA or emotional support animals continues to be one of the most talked-about fair housing concerns. The more we clarify and educate the many different scenarios that face property management staff, the better equipped we all can be to avoid a fair housing complaint.
Do customer service and fair housing go hand in hand? Can you have one without the other? This episode shows how superior customer service is the key to fewer fair housing complaints. It stands to reason that any company with good customer service training will have fewer fair housing complaints. Customers that feel honestly heard
Episode 28 of Fair Housing Insiders What does the executive order signed by President Biden on January 25, 2021, mean for the housing community? With the updated guidelines, what can we expect from HUD (Department of Housing and Urban Development) regarding sexual orientation and gender identity, and what should we be doing now to avoid
Episode 26 of Fair Housing Insiders Diversity, equity, and inclusion. What does it have to do with fair housing? Our special guest, Jen Piccotti from Swift Bunny, discusses how we as an industry need to do more than check a box. We need to build a culture.
Episode 25 of Fair Housing Insiders We are happy to have Brandon Ball from Wesley Woods Senior Living and George Tucker from Campbell-Stone join us again to tackle perhaps the most difficult fair housing topic: Mental health challenges and senior housing.