In this crucial episode of the Fair Housing Insiders, we’re diving deep into the Top 3 Fair Housing Risks that could cost you big in 2026. Are your processes secure against fraudulent assistance animal letters? Is your team accidentally creating liability by delaying accommodation requests? And what happens to your compliance when your staff turns over? Join Fair Housing Attorney Leslie Tucker and Michael Coughlin as they expose the biggest compliance threats and give you actionable advice to protect your portfolio. Don’t let your property be the next fair housing headline!
Show Highlights/Timestamps:
- 00:00 – Assistance Animals Verification: Why is this still the #1 risk area?
- 01:17 – Fraudulent ESA Letters: How “online doctors” and verification websites create risk.
- 02:31 – Pushing Back on Verification: How much risk is acceptable and the importance of a consistent process.
- 03:55 – Delayed Responses: Why is a delay in replying to an accommodation request viewed as a denial?
- 05:10 – Reasonable Timeline: Defining HUD’s acceptable time frame for responding to requests.
- 06:12 – Staff Turnover & Liability: Protecting your company when employee knowledge walks out the door.
- 07:15 – Training & Documentation Gaps: Best practices for new hire training and long-term record retention.
- 08:47 – Retention Period: The recommended two-year minimum for holding crucial incident reports and employee files.
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