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Accessibility
Is It a Disability? Part 5: Allergies
As a property management professional, you will often encounter unique and challenging situations. One such challenge is determining whether allergies can be considered a disability
Translation Services Part 2 – Limited English Proficiency (LEP)
Ensuring equal access to housing for everyone is a fundamental principle of fair housing laws. However, this can be challenging for individuals with limited English
ESA
Your ESA Questions Answered – Part 2
Once again, we find ourselves delving into the intricate discussions surrounding emotional support animals in housing—a topic so rich and evolving it demands our continued
Top 5 Fair Housing Topics – Beyond the Basics
It’s essential to have regular fair housing training. But throughout your career, you’ll run into fair housing topics that go beyond the basics. Here are
Compliance
Fair Housing and Diversity
Welcome to another insightful installment of Fair Housing Insiders. Today, we delve into the crucial topic of fair housing and diversity. As we explore these
Housing Choice Vouchers and Fair Housing
The Housing Choice Voucher Program, a critical component of the U.S. housing system, provides opportunities for thousands of families to secure affordable housing. However, the
Disparate
Impact
Fair Housing and Website Accessibility
What is website accessibility? Is this a subject that you should be paying attention to? Join us as we cut through the confusion and share
HUD’s Proposed Disparate Impact Revisions and Housing Providers
Disparate Impact revisions were recently published. How will these revisions have an impact on housing providers? The revisions reflect the Supreme Court ruling in Texas
Marketing & Advertising
Marketing and Applications for Subsidized Housing – New Title VI Requirements
Do you know what Title VI is? Or how it affects the way a property is marketed or its application process? Leslie from Williams, Edelstein,
Top 5 Fair Housing Topics – Beyond the Basics
It’s essential to have regular fair housing training. But throughout your career, you’ll run into fair housing topics that go beyond the basics. Here are
Harassment
Illegal Harassment and Fair Housing
In the realm of property management and housing, maintaining an environment of safety and respect is paramount. However, a significant challenge persists in the form of illegal harassment by contractors and employees targeted towards residents. What do housing providers need to be aware of when it comes to fair housing and illegal harassment?
Resident Bullying and Fair Housing – What You Need to Know
Resident bullying can create some very uncomfortable situations. But what responsibility do you have as a housing provider or staff member? What do you need to know when it comes to fair housing and bullying?
Maintenance
The Frontlines of Fair Housing
Our maintenance professionals are genuinely on the frontlines when it comes to interacting with residents. But do your people know how to handle the situations
Fair Housing and Communication – Pt 2 – Communicating with Prospects
Episode 21 of Fair Housing Insiders Telephone fair housing training is a crucial component. Today we again discuss the importance of fair housing training, communication,
Accommodations & Modifications
Housing Choice Vouchers and Fair Housing
The Housing Choice Voucher Program, a critical component of the U.S. housing system, provides opportunities for thousands of families to secure affordable housing. However, the
Parking Spaces – Common Questions
What challenges can parking spaces raise in property management? We discuss some of the more common questions we see and share best practices to help
Forms, Policies, and Procedures
Special Episode: HUD Criminal History Screening Update
In today’s special episode featured on our YouTube channel, we dive deep into the intricacies of the newly proposed HUD regulations concerning criminal history screening—an
Screening and Waitlists for Subsidized Housing – New Title VI Requirements
The housing market is an ever-changing landscape, and staying updated on the latest regulations is crucial for property managers to effectively navigate the industry. In
DEI
Fair Housing and Diversity
Welcome to another insightful installment of Fair Housing Insiders. Today, we delve into the crucial topic of fair housing and diversity. As we explore these
Housing Discrimination Against LGBTQ+ Prospects
Episode 28 of Fair Housing Insiders What does the executive order signed by President Biden on January 25, 2021, mean for the housing community? With
Customer Service
Payments and Communication – Can You Limit Them?
In the ever-evolving landscape of the property management industry, ensuring adherence to fair housing principles is paramount. As landlords and property managers navigate the challenges
Fair Housing and Superior Customer Service
Do customer service and fair housing go hand in hand? Can you have one without the other? This episode shows how superior customer service is
