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Top Fair Housing Topics Covered
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From the Archives

The Mold Mistake That Could Cost Property Managers Big
For property managers, mold is more than just a maintenance issue—it can quickly evolve into a serious fair housing matter that could cost them big. Understanding how to recognize and respond to mold-related complaints is crucial to staying in compliance with the Fair Housing Act and protecting both your residents and your business. In a

Guest Cards Matter: Simple Steps to Stay Compliant
Documentation is one of the most effective tools for ensuring compliance with fair housing laws. One commonly used but often underestimated tool is the guest card—also known by various names depending on the software or system in use. While guest cards are frequently seen as a sales or customer service tool, they play a crucial

Fair Fixes: Balancing Maintenance Requests
Did you know? Maintenance teams play a crucial role in ensuring resident satisfaction on your property. However, delays in work orders—whether due to supply chain issues, contractor availability, or aging equipment—can sometimes lead to resident concerns about differential treatment. When residents perceive that their maintenance requests are handled inconsistently compared to their neighbors, fair housing