In this episode of Fair Housing Insiders, Michael Coughlin and fair housing attorney Kathi Williams discuss the critical intersection of mold issues and fair housing compliance. They explore when mold becomes a fair housing issue, the importance of reasonable accommodations for residents with health concerns, and the essential role of documentation in managing mold complaints. The conversation emphasizes the need for property managers to take resident complaints seriously and to follow proper procedures to avoid potential fair housing violations.
Key Takeaways:
00:00 Understanding Mold and Fair Housing Compliance
03:03 Navigating Resident Complaints and Reasonable Accommodations
05:48 The Importance of Documentation in Mold Cases
Mold may be a four-letter word in the world of property management, but handling it doesn’t have to be a nightmare—if you follow the right steps. Recognize when a complaint shifts into fair housing territory, involve qualified professionals, and document every part of the process. Doing so protects both your residents and your property.
Podcast: Play in new window | Download | Embed
