What might seem like a simple resident request—displaying a flag or holiday decoration—can quickly turn into a fair housing concern if not handled properly. In multifamily housing, community standards must be enforced with fairness and consistency, especially when it comes to personal displays on doors, patios, or windows. Whether it’s a national flag, a team […]
Fair Housing and Resident Decorations: Know the Limits Read More »
Children are often at the center of property management challenges, particularly when they are unsupervised or disruptive in shared spaces. While it may be tempting to create or enforce strict rules aimed at resolving these issues quickly, housing providers must be careful. Under the Fair Housing Act, familial status is a protected category. This means
Fair Housing & Families: Avoiding Legal Trouble with Kids Read More »
In the world of property management, balancing resident needs while remaining compliant with fair housing laws can get complicated—especially when emotional support animals (ESAs) and allergies intersect. So, do you have to permit cats if another resident has allergies? Setting Pet Policies: What’s Within a Housing Provider’s Control? Property managers generally have wide latitude in
Fair Housing and Allergies: Do I Have to Permit Cats? Read More »
Understanding how citizenship and immigration status relate to fair housing compliance can be a complex issue—especially in today’s environment. But one thing is clear: the Fair Housing Act protects every person in the United States, regardless of whether they are a citizen. So what does that mean for housing providers and property managers? Fair Housing
Fair Housing & Citizenship: Can You Deny an Applicant? Read More »
2025 is no doubt a time of significant change for our country. The new administration has proposed and already implemented sweeping changes to our federal government that will affect the housing industry (and in reality, just about all industries) in various ways. With new changes being announced almost daily, we’ve been hearing some concerns from
The Future of Fair Housing Read More »
For property managers, mold is more than just a maintenance issue—it can quickly evolve into a serious fair housing matter that could cost them big. Understanding how to recognize and respond to mold-related complaints is crucial to staying in compliance with the Fair Housing Act and protecting both your residents and your business. In a
The Mold Mistake That Could Cost Property Managers Big Read More »
Documentation is one of the most effective tools for ensuring compliance with fair housing laws. One commonly used but often underestimated tool is the guest card—also known by various names depending on the software or system in use. While guest cards are frequently seen as a sales or customer service tool, they play a crucial
Guest Cards Matter: Simple Steps to Stay Compliant Read More »
Did you know? Maintenance teams play a crucial role in ensuring resident satisfaction on your property. However, delays in work orders—whether due to supply chain issues, contractor availability, or aging equipment—can sometimes lead to resident concerns about differential treatment. When residents perceive that their maintenance requests are handled inconsistently compared to their neighbors, fair housing
Fair Fixes: Balancing Maintenance Requests Read More »
In the world of property management, one of the most frequent and often misunderstood topics is the regulation of emotional support animals (ESAs) and service animals within housing communities. Many property managers and residents alike grapple with questions about leash laws, community policies, and state laws that may seem to conflict with fair housing regulations.
Unleashing Fair Housing: ESAs, Leash Laws, and Unreasonable Accommodations Read More »
Fair housing compliance is a critical aspect of property management, particularly when it comes to reasonable accommodations for residents with disabilities. Housing providers must navigate requests with sensitivity while ensuring they meet legal requirements. A key consideration is determining when to ask for verification, when modifications should be made proactively, and how to approach eviction
Reasonable Accommodations: When Should You Ask for Verification? Read More »
