Fair Housing & Phone Calls – Turning a Blind Ear
Is everyone in your office fully trained to handle phone calls properly? Learn how inadequate training and practice can lead to a fair housing violation.
Compliance
FHA and ADA – What’s the Difference?
What is the difference between FHA (The Fair Housing Act) and ADA (Americans with Disabilities Act)? Why is it important to know? Join Jonathan and Kathi as they tackle this sometimes confusing topic.
Different Property Management Markets – Unique Challenges for Fair Housing
With the many different property management markets, it is vital to understand how The Fair Housing Act and other state and federal laws apply. Targeted training is needed to tackle the unique fair housing challenges each will encounter.
Don’t Fail Your Fair Housing Test
Are you and your staff ready for when a tester comes to call? Testing, testing one two three. Leslie joins us to share tips to help ensure that you don’t fail your fair housing test.
Answering Fair Housing Questions About Criminal History Screening
How does your staff answer questions about rental applications and criminal history screening? What fair housing implications do you need to be aware of? Join us as we answer these questions to help you stay fair housing compliant.
Fair Housing and Prospect Tours
Prospect tours are a common everyday task that all leasing professionals encounter. What fair housing best practices can ensure that you and your team are always compliant?
Fair Housing and Compliance Monitoring
What should property management companies be considering when it comes to compliance monitoring? Join us as we share tips and a checklist to help everyone attain greater fair housing compliance.
Fair Housing Best Practices and Relay Operators
How do you handle a relay operator phone call in the leasing office? What are some fair housing best practices? Join us as we discuss the do’s and don’ts of handling relay operator calls.
Fair Housing & Drive-By Accessibility Testing
What is fair housing drive-by accessibility testing? How can it impact your properties? Join us as we discuss how a simple car ride can turn into a lawsuit costing you thousands of dollars.
Stay Up To Date on Fair Housing Training
Fair Housing is a complicated and ever-changing subsection of the law. Combined with state and municipal laws that can vary greatly, proper training becomes even more critical.