For property managers, mold is more than just a maintenance issue—it can quickly evolve into a serious fair housing matter that could cost them big. Understanding how to recognize and respond to mold-related complaints is crucial to staying in compliance with the Fair Housing Act and protecting both your residents and your business. In a […]
The Mold Mistake That Could Cost Property Managers Big Read More »
In the world of property management, one of the most frequent and often misunderstood topics is the regulation of emotional support animals (ESAs) and service animals within housing communities. Many property managers and residents alike grapple with questions about leash laws, community policies, and state laws that may seem to conflict with fair housing regulations.
Unleashing Fair Housing: ESAs, Leash Laws, and Unreasonable Accommodations Read More »
Fair housing compliance is a critical aspect of property management, particularly when it comes to reasonable accommodations for residents with disabilities. Housing providers must navigate requests with sensitivity while ensuring they meet legal requirements. A key consideration is determining when to ask for verification, when modifications should be made proactively, and how to approach eviction
Reasonable Accommodations: When Should You Ask for Verification? Read More »
Handling appeals related to housing application denials due to criminal history screening is a nuanced responsibility for property managers. These cases require balancing compliance with fair housing laws, ensuring the safety and well-being of the community, and providing fair and equitable treatment to applicants. By understanding the key considerations and implementing best practices, property management
How To Handle Appeals When an Applicant Is Denied Read More »
In the world of property management, the topic of reasonable and unreasonable modifications often arises. One particularly common area of concern is flooring modifications, which can present challenges when determining compliance with fair housing laws. Let’s explore what constitutes a reasonable modification, how to handle requests, and the differences in obligations between conventional and federally
Unreasonable Accommodations – Is There Such a Thing? Part 2 Read More »
Navigating fair housing laws can be challenging, but avoiding common misunderstandings is crucial for property managers who want to protect their communities and their careers. These laws are designed to ensure everyone has equal access to housing opportunities, but myths and outdated practices can lead even well-meaning professionals astray. After connecting with property managers across
From the Tradeshow Floor: Top Property Management Misunderstandings Read More »
In the property management industry, clear and effective communication is not just a skill—it’s a necessity. Ensuring compliance with fair housing laws and creating an inclusive environment means that the words used to describe communities must be chosen with care. Even seemingly innocent phrases can have unintended consequences, potentially alienating prospective residents and putting a
Top Ten Fair Housing Phrases – Say This, Not That – Part 1 Read More »
On May 2nd, 2024, HUD announced new notices in a press release about not only AI but credit and eviction screening processes. In past episodes, we have discussed a brief overview of these notices as well as a deeper look into the criminal history screening update. In this special episode, we share critical insights with
HUD Guidance – Credit and Eviction Screening Read More »
The HUD notice underlines how AI when used improperly, can result in unintentional biases that limit access to housing for certain protected groups. This article will discuss these dangers as well as offer tips on how to integrate AI in fair housing marketing successfully.
Cracking the Code: AI and Fair Housing Marketing Read More »
In the world of property management, making the right decisions can sometimes feel like a delicate balancing act. Especially when it comes to fair housing laws, which require a combination of knowledge, emotional control, and a strong focus on compliance. However, it’s crucial to remember that fair housing decisions must always be approached from a
Fair Housing – Business or Personal? Read More »
