In this half-hour course we will discuss how hoarding applies to the Fair Housing Act and what your responsibilities are as a housing provider. Hoarding is a complicated but common mental disability that can affect your property and residents. In the first section we will discuss what hoarding is, how to identify a hoarding situation, and some of the initial reactions that get properties in trouble.

In the second section, you will be taken through examples and interactive questions where you can see the dos and don’ts of how to properly address a resident suffering from hoarding disorder and what your responsibilities are to a resident with mental disabilities. 

In the third section you will follow a step-by-step reasonable accommodation process that will help a resident get their property back to a safe and healthy state while also satisfying the housing provider’s requirements under the Fair Housing Act. Along the way we will discuss how to modify this plan, and avoid some pitfalls that can come up. Finally, we will cover what happens if eviction is necessary, and how similar reasonable accommodations may apply to other mental disorders.  

At the end there is a ten-question certification exam. A user must receive a minimum of 80% in order to pass. You are welcome to review any part of the course or retake the exam as many times as it takes in order to pass.