Fair Housing Focus: Sexual and Other Protected Category Harassment

The Fair Housing Institute

Course Program

Harassment

Most businesses understand the importance of training employees about sexual harassment in regards to the workplace.  But did you know it is just as impotant to train them about sexual harassment as it applies to fair housing?  Being prepared to properly address issues involving harassment is the responsibility of every employee in the housing industry. Even small misunderstandings can result in lost time, money, and cause people to lose their jobs. This course will help your team understand how policies and best practices can make their jobs easier while also protecting your residents from illegal harassment.  

Some of the topics covered:

  • Different types of harassment
  • Processing claims
  •  Words and phrases to avoid
  • Lease violations
  • Incident investigation and resolutions
  • Scooter policies
  • Harassment between residents

       And more!

 

Protected Category Harassment Training

In this supplemental course, we examine how to navigate this sensitive topic.  We also provide plenty of examples and best practices that your team can continue to use for years.  At the end, you will take a brief exam and earn a certificate of completion.

  • Available Languages – English
  • $39.00/Course
  • Course Time: 25 minutes
  • 10 Question Certification Exam
  • Certificate of Completion

Introduction

Sexual and Other Protected Category Harassment

 

  • Introduction
  • Sexual harassment
  • Quid pro quo vs. hostile environment
  • Processing claims
  • Avoiding claims
  • Appropriate vs. inappropriate comments
  • Multiple examples
  • Example review
  • Best practices
  • Lease violations
  • Mitigating negative outcomes
  • Sexual harassment scenario 
  • Scenario response
  • Steps involved in resolving an incident
  • Management’s response
  • Any incident can cause an issue
  • Other protected category harassment
  • Summary
  • Exam

©This course and its outline are owned by The Fair Housing Institute, Inc. and cannot
be reproduced or used in any manner without the express consent of its owner.

Complimentary Housing Education

Sexual Harassment Claims - Best Practices For Compliance

Sexual Harassment Claims – Best Practices For Compliance

Sexual Harassment Allegations Sexual harassment allegations are a serious matter.   The Department of Justice and HUD are working together in a task force to investigate and prosecute cases of sexual harassment in housing. As serious (and expensive) as allegations of sexual harassment are for employers, housing providers have even wider concerns since housing providers need

Read More »