Fair Housing for Single-Family Rentals

The Fair Housing Institute

Course Program

Single - Family Rentals

Single-family rentals are a growing industry. More and more property management and real estate companies are branching into the purchasing and management of single-family rentals. As a result, there is a need for targeted fair housing training specific to these types of rentals. Our course is designed to help industry professionals understand what fair housing laws apply to them and what they need to do to maintain compliance.

Some of the topics covered:

  • Marketing
  • Processing an application
  • Property rules and policies
  • Issuing lease violations 
  • Reasonable accommodations and modifications
  • Assistance animals

       And more!

 

Online Single - Family Rental Training

In this  training course, we cover many of the fair housing challenges faced in the single-family rental industry.  A fast-paced and informative course that provides an abundance of examples and scenarios to keep the learner engaged and help with retention. 

  • Available Languages – English
  • $99.00/Course
  • Course Time: 2.5 hours
  • 50 Question Certification Exam
  • Certificate of Completion

 

Fair Housing For Single Family Rentals Syllabus

 

Lesson 1

Introduction

  • Overview
  • Disclaimer
  • What is the Fair Housing Act?
  • Why is it important to learn about it?
  • Who can be held liable?
  • Who is protected by the Fair Housing Act?
  • Perception is important
  • The seven federally protected categories
  • State Laws
  • Fair Housing Rental Map


Marketing

  • Fair Housing in advertising
  • Social medial example
  • Websites
  • Photos
  • Web accessibility
  • HUD Poster

 

Tours

  • Steering
  • Intent doesn’t matter
  • Steering examples
  • Testers and examples
  • Answering questions


Processing an application

  • Following established process
  • Third party screening companies
  • Questions and scenarios
  • Document everything
  • Occupancy limits

 

Provision of services 

  • Contractors
  • Maintenance professionals
  • Failure to address and issue
  • Sexual harassment
  • Best practices

 

Property rules and policies

  • Animals example
  • Property Rules


Issuing lease violations

  • Documenting a lease violation
  • Lease violations and disabilities

 

Renewal

  • Nonrenewal
  • Punitive Actions
  • Retaliation

 

Lesson 2

Disabilities

  • Rights of a person with disabilities
  • FHA definition of disability
  • Discriminatory terms or rules
  • True or false exercises

 

Reasonable accommodations and modifications

  • Handling requests
  • Case by case basis
  • Making decisions

 

Housing provider’s rights

  • Right to clarify
  • Considering requests
  • Determining whether to grant a request
  • Refusing requests
  • Documentation and policies

 

Reasonable Accommodation Request Process

  • Scenario
  • Process


Additional reasonable accommodation best practices

  • Request log
  • Hearing requests
  • Discouraging requests
  • Timely processing
  • Forms
  • Who can be a verifier?

Reasonable request example

  • Reasons to deny a request
  • Process example
  • Follow up and verification
  • Alternative solutions
  • Handling a unresolved conflict

 

Assistance animals

  • Service animals vs. emotional support animals
  • Process and policies
  • Assistance animals questions and examples
  • Entitlement requirements
  • Verification process
  • Getting information
  • Conditions and consultation
  • Delaying requests


Reasonable Modifications

  • Requests
  • Approval
  • Modification request example
  • Following a process

 

Certification Exam

  • 50 multiple choice questions
  • Questions are randomized from a question bank
  • 80% required to pass

 

Complimentary Housing Education

The Fair Housing Institute

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