Emotional support animal (ESA) accommodation requests are one of the most common—and most misunderstood—issues housing providers face today. As these requests continue to increase across the country, so do concerns about fraud, particularly involving online ESA letters. We sat down with Logan Miller, co-founder of Our Pet Policy, to break down the growing problem of […]
ESA Letters and Sting Operations: Exposing Online Fraud Read More »
Navigating the requirements of the Violence Against Women Act (VAWA) is a necessary but often complicated responsibility for housing providers. One of the most frequently misunderstood aspects is the documentation process—what you can legally request from residents and how to ensure your practices are compliant. What Type of Documentation Is Allowed? A common question in
VAWA Certification: What Can Landlords Legally Request? Read More »
In today’s climate of political and economic uncertainty, many property management professionals are asking important questions about the future of fair housing. With changes occurring at the federal level—particularly within the U.S. Department of Housing and Urban Development (HUD) and its enforcement arm, the Office of Fair Housing and Equal Opportunity (FHEO)—it’s understandable that confusion
Navigating Fair Housing During Federal Cuts: Essential Guide for Property Management Read More »
Fair housing discussions typically center around protecting residents from discrimination. But what happens when the roles are reversed—when a resident discriminates against an employee? This often-overlooked issue can have serious implications for property managers and owners, especially when frontline staff like maintenance technicians are involved. Understanding Employee Rights in Housing Environments While the Fair Housing
Maintenance Staff Discrimination by Residents? Know Your Fair Housing Duties Read More »
Senior housing presents a unique opportunity in the property management industry, but it also comes with equally unique legal responsibilities regarding fair housing. While marketing and managing senior communities may seem straightforward, the Fair Housing Act sets very specific requirements for properties that wish to qualify as “housing for older persons.” One area that often
Fair Housing and Senior Housing: What’s Allowed? Read More »
What might seem like a simple resident request—displaying a flag or holiday decoration—can quickly turn into a fair housing concern if not handled properly. In multifamily housing, community standards must be enforced with fairness and consistency, especially when it comes to personal displays on doors, patios, or windows. Whether it’s a national flag, a team
Fair Housing and Resident Decorations: Know the Limits Read More »
Children are often at the center of property management challenges, particularly when they are unsupervised or disruptive in shared spaces. While it may be tempting to create or enforce strict rules aimed at resolving these issues quickly, housing providers must be careful. Under the Fair Housing Act, familial status is a protected category. This means
Fair Housing & Families: Avoiding Legal Trouble with Kids Read More »
In the world of property management, balancing resident needs while remaining compliant with fair housing laws can get complicated—especially when emotional support animals (ESAs) and allergies intersect. So, do you have to permit cats if another resident has allergies? Setting Pet Policies: What’s Within a Housing Provider’s Control? Property managers generally have wide latitude in
Fair Housing and Allergies: Do I Have to Permit Cats? Read More »
Understanding how citizenship and immigration status relate to fair housing compliance can be a complex issue—especially in today’s environment. But one thing is clear: the Fair Housing Act protects every person in the United States, regardless of whether they are a citizen. So what does that mean for housing providers and property managers? Fair Housing
Fair Housing & Citizenship: Can You Deny an Applicant? Read More »
2025 is no doubt a time of significant change for our country. The new administration has proposed and already implemented sweeping changes to our federal government that will affect the housing industry (and in reality, just about all industries) in various ways. With new changes being announced almost daily, we’ve been hearing some concerns from
The Future of Fair Housing Read More »
