Employee harassment of residents represents one of the most serious legal exposures a housing provider can face. It strikes at the core of the landlord-tenant relationship, threatening a resident’s safety and security in their own home. For property management companies and housing providers, understanding the gravity of this issue and implementing robust prevention and response […]
Preventing Staff Harassment in Property Management Read More »
Harassment between residents is one of the most challenging and critical issues property managers must navigate. While neighbor disputes are common in multifamily housing, there is a fine, essential line that, once crossed, transforms a routine conflict into an illegal Fair Housing Act (FHA) violation—and transfers the liability to the housing provider. This article, based
Property management is a complex field that demands teams balance operational needs, resident satisfaction, and strict legal compliance. Few areas present a trickier challenge than distinguishing between legitimate rule enforcement and unlawful fair housing retaliation. When a resident engages in what is legally defined as “protected conduct”—such as making a fair housing complaint or requesting
Retaliation vs. Rule Enforcement: Navigating the Fair Housing Fine Line Read More »
Are you prepared for the increasing complexity of fair housing risks in 2026? Every year introduces new challenges that can become costly if not handled correctly. Whether you’re in leasing, operations, compliance, or leadership, understanding and mitigating the biggest risks is essential for protecting your portfolio. Here are the top three fair housing risks you
Top 3 Fair Housing Risks for Property Managers in 2026 Read More »
The year 2025 brought significant shifts to the national fair housing landscape—new leadership at the federal level, major restructuring within HUD, and evolving pressures across the rental housing industry. Yet even with all this change, one core principle remains firmly intact: the Fair Housing Act continues to govern the way housing providers must operate. This
A Year of Upheaval: How 2025 Impacted Fair Housing Operations Read More »
Fair housing compliance often feels like a balancing act. Property management professionals must interpret complex regulations, enforce consistent policies, and respond to resident concerns—all while ensuring that every action aligns with the Fair Housing Act. But what happens when you’re not entirely sure about the next step? That’s when knowing when to involve a fair
When Should You Involve a Fair Housing Attorney? Read More »
The holiday season often means family visits, longer stays, and plenty of activity around your community. While it’s a time for celebration, it’s also a period when fair housing compliance can be easily overlooked. Property managers and housing providers must ensure that their guest policies are enforced fairly and consistently, especially during the holiday season.
Holiday Guests, Assistance Animals, and Fair Housing—Are You Ready? Read More »
The holiday season brings a unique energy to housing communities. From sparkling decorations to cheerful gatherings, property managers often strive to create a warm and welcoming atmosphere for their residents. However, along with the fun comes an important responsibility: ensuring that holiday activities and displays comply with the Fair Housing Act. What might seem like
Decorations, Parties & Compliance: Holiday Fair Housing Tips Read More »
In property management, fair housing compliance is more than a policy; it is a shared responsibility that extends to every employee. Whether you’re a leasing agent greeting prospective residents, a maintenance technician entering a home for repairs, or an office administrator handling paperwork, your actions can have legal consequences. The Fair Housing Act makes it
The Fair Housing Guide Part 2: Employee Responsibility Defined Read More »
Fair housing compliance is often seen as a top-down responsibility, driven by policies and leadership decisions. While that’s true, the real test of compliance happens at the ground level, through the daily actions of your employees. From leasing professionals and maintenance teams to customer service staff, every employee carries a responsibility to uphold fair housing
The Fair Housing Guide Part 1: Employee Expectations Explained Read More »
