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From the Archives

Don’t Let Your Marketing Strategy Lead to Fair Housing Violations
The landscape of property management marketing has shifted almost entirely online. While this digital evolution offers unparalleled opportunities to reach potential residents, it also introduces a minefield of potential fair housing liabilities. Property managers are under constant pressure to fill units quickly, but relying on popular social media trends or automated ad tools without a

A Major Shift in Fair Housing Law: What the New HUD Memo Means for Emotional Support Animals
A recent internal memo from the Department of Housing and Urban Development (HUD) has sent shockwaves through the housing industry, raising serious questions about the future of Emotional Support Animals (ESAs) in Fair Housing compliance and accommodation requests. We have broken down this major policy shift and the potential ripple effects that housing providers need

Mastering the Interactive Process: A Fair Housing Compliance Guide for Property Managers
When a resident submits a disability accommodation request that seems impossible to fulfill, the natural reaction might be to deny it outright—or worse, ignore it. However, in the world of fair housing, these reactions are significant compliance risks. The “interactive process” is not just a best practice; it is a legal requirement designed to bridge
