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Top Fair Housing Topics Covered
- Fair Housing policies and procedures
- Assistance animals
- Reasonable modifications and accommodations
- Disparate impact
- Resident screening
And much more!
From the Archives
Mastering Customer Service as a Fair Housing Compliance Tool
TL;DR In property management, a simple misunderstanding can quickly spiral into a formal Fair Housing complaint. Many leaders assume that high-quality customer service interactions are a matter of “common sense.” However, relying on intuition over intentional training is a significant liability. True risk mitigation begins with developing a team that understands how exceptional customer service
Student Housing: Key Risks Property Managers Should Know
TL;DR Student housing operates differently from a traditional multifamily community. Leasing cycles move quickly, residents often share units, and property teams may need to manage questions from students, parents, guarantors, and university representatives. These differences create unique operational challenges. They do not, however, remove a housing provider’s fair housing responsibilities. Student housing professionals must understand
Navigating Fair Housing Compliance During Shifting Guidance
TL;DR The current environment for housing providers is arguably one of the most legally complex in recent years, creating a compliance minefield. With headlines frequently discussing HUD policy changes, withdrawn guidance, and shifting enforcement priorities, many professionals are operating with a sense of uncertainty. It often feels as though the rules of the game are