In this episode of Case Files, Jonathan Saar and attorney Leslie Tucker unpack a real fair housing dispute that began with emotional support parrots—and ended in a costly legal lesson. What started as an accommodation request turned into years of conflict involving noise complaints, retaliation claims, and a major settlement. Tune in to find out what went wrong, how HUD got involved, and the key takeaways every property manager should know.
Key Lessons:
00:00 – Background: Resident with two emotional support parrots for anxiety and depression.
01:40 – The third parrot and the rise of noise complaints.
02:52 – Co-op demands removal of parrots despite clean inspection reports.
03:57 – Retaliation claims after HUD complaint and excessive legal fees.
05:04 – Settlement details and consent decree terms.
06:34 – Key lessons for property managers and housing providers.
Podcast: Play in new window | Download | Embed