Five Fair Housing Policies Every Property Manager Must Review - The Fair Housing Institute, Inc.
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Fair Housing Insiders graphic for “Five Policies You Need To Review Now,” featuring Michael Coughlin and leslie tucker in front of blue binders labeled Policies and Procedures, with the Fair Housing Institute logo on a bold red background.

Five Fair Housing Policies Every Property Manager Must Review

In this episode of Fair Housing Insiders, host Michael Coughlin, Vice President of the Fair Housing Institute, is joined by fair housing attorney and national speaker Leslie Tucker. Together, they explore the five critical policies and procedures that property management companies must examine and update as they prepare for 2027. Learn practical strategies to recognize hidden risks, ensure legal compliance, and protect your organization from potential fair housing violations.

Timestamps:

00:00 – Introduction and Welcome

01:03 – Why Regular Policy Reviews Are Essential

01:24 – Policy 1: Reasonable Accommodations and Modifications

03:26 – Policy 2: Assistance Animals vs. Pet Policies

06:09 – Policy 3: Application and Tenant Screening Procedures

09:44 – Policy 4: Community Rules and Occupancy Limits

12:23 – Policy 5: Complaint, Anti-Retaliation, and Escalation Procedures

14:06 – Key Takeaways and Practical Next Steps

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