A recent internal memo from the Department of Housing and Urban Development (HUD) has sent shockwaves through the housing industry, raising serious questions about the future of Emotional Support Animals (ESAs) in Fair Housing compliance and accommodation requests. We have broken down this major policy shift and the potential ripple effects that housing providers need
Are you prepared for the increasing complexity of fair housing risks in 2026? Every year introduces new challenges that can become costly if not handled correctly. Whether you’re in leasing, operations, compliance, or leadership, understanding and mitigating the biggest risks is essential for protecting your portfolio. Here are the top three fair housing risks you
Top 3 Fair Housing Risks for Property Managers in 2026 Read More »
TL;DR Last Updated: July 9th, 2026 The holiday season often means family visits, longer stays, and plenty of activity around your community. While it’s a time for celebration, it’s also a period when fair housing compliance can be easily overlooked. Property managers and housing providers must ensure that their guest policies are enforced fairly and
Holiday Guests, Assistance Animals, and Fair Housing—Are You Ready? Read More »
Emotional support animal (ESA)* accommodation requests are one of the most common—and most misunderstood—issues housing providers face today. As these requests continue to increase across the country, so do concerns about fraud, particularly involving online ESA letters. We sat down with Logan Miller, co-founder of Our Pet Policy, to break down the growing problem of
ESA Letters and Sting Operations: Exposing Online Fraud Read More »
TL;DR In the world of property management, balancing resident needs while remaining compliant with fair housing laws can get complicated—especially when emotional support animals (ESAs)* and allergies intersect. So, do you have to permit cats if another resident has allergies? Setting Pet Policies: What’s Within a Housing Provider’s Control? Property managers generally have wide latitude
Fair Housing and Allergies: Do I Have to Permit Cats? Read More »
TL;DR In the world of property management, one of the most frequent and often misunderstood topics is the regulation of emotional support animals (ESAs)* and service animals within housing communities. Many property managers and residents alike grapple with questions about leash laws, community policies, and state laws that may seem to conflict with fair housing
Unleashing Fair Housing: ESAs, Leash Laws, and Unreasonable Accommodations Read More »
TL;DR Once again, we find ourselves delving into the intricate discussions surrounding emotional support animals* in housing—a topic so rich and evolving it demands our continued attention. From the obligations of housing providers in obtaining liability insurance to navigating the nuances of the Fair Housing Act in college settings, and from the permissible questions about
Your ESA Questions Answered – Part 2 Read More »
It’s essential to have regular fair housing training. But throughout your career, you’ll run into fair housing topics that go beyond the basics. Here are the top five “beyond basics” fair housing topics you need to be aware of.
Top 5 Fair Housing Topics – Beyond the Basics Read More »
TL;DR ESA, or emotional support animals*, continues to be one of the most talked-about fair housing concerns. The more we clarify and educate the many different scenarios that face property management staff, the better equipped we all can be to avoid a fair housing complaint. First off, let us thank you all for the fantastic
Your ESA Questions Answered Read More »
TL;DR Emotional support animals* are a hot topic. In property management, emotional support animals do relate to Fair Housing. Enjoy the episode below or the blog version. Find the answers to some common questions. Here are the questions we will be discussing in this episode: Are emotional support animals covered under the Fair Housing Act?
What Does The Fair Housing Act Say About Emotional Support Animals? Read More »
