Nobody ever wants to face a fair housing complaint, but unfortunately, they are a reality in the housing industry. In this article, we will focus on eight critical steps that will help you face a complaint in a calm and focused manner to achieve a better outcome.
Eight Steps To Follow When Facing a Fair Housing Complaint Read More »
Live-in aides present a unique challenge to housing providers. This article will focus on the main points of what you need to know and how having the right policies and procedures in place will aid in fair housing compliance.
Fair Housing and Live-In Aides – What You Need To Know Read More »
Resident bullying can create some very uncomfortable situations. But what responsibility do you have as a housing provider or staff member? What do you need to know when it comes to fair housing and bullying?
Resident Bullying and Fair Housing – What You Need to Know Read More »
Dealing with a fair housing claim is difficult enough without adding a claim of retaliation to it. This article gives practical advice on how to avoid such claims as well as hopefully prevent a fair housing violation to begin with.
How To Avoid Resident Retaliation Claims Read More »
Could your community’s rules and policies be considered discriminatory, especially where children are concerned? How can you ensure that your rules are fair housing compliant? Leslie Tucker returns to share her insights and give you clear guidelines to follow when creating or reviewing your community policies and rules.
Fair Housing and Children – Keeping Your Rules Compliant Read More »
Is everyone in your office fully trained to handle phone calls properly? Learn how inadequate training and practice can lead to a fair housing violation.
Fair Housing & Phone Calls – Turning a Blind Ear Read More »
What is the difference between FHA (The Fair Housing Act) and ADA (Americans with Disabilities Act)? Why is it important to know? Join Jonathan and Kathi as they tackle this sometimes confusing topic.
FHA and ADA – What’s the Difference? Read More »
With the many different property management markets, it is vital to understand how The Fair Housing Act and other state and federal laws apply. Targeted training is needed to tackle the unique fair housing challenges each will encounter.
Different Property Management Markets – Unique Challenges for Fair Housing Read More »
Are you and your staff ready for when a tester comes to call? Testing, testing one two three. Leslie joins us to share tips to help ensure that you don’t fail your fair housing test.
Don’t Fail Your Fair Housing Test Read More »
How does your staff answer questions about rental applications and criminal history screening? What fair housing implications do you need to be aware of? Join us as we answer these questions to help you stay fair housing compliant.
Answering Fair Housing Questions About Criminal History Screening Read More »
