Parking Spaces – Common Questions
What challenges can parking spaces raise in property management? We discuss some of the more common questions we see and share best practices to help you avoid any fair housing potholes.
Reasonable Accommodations and Modifications
Translation Services – Reasonable Accommodation
Today, roughly 11.5 million people are either deaf or hard of hearing in the United States. This raises the question, are housing providers required to provide translation services or an ASL interpreter as a reasonable accommodation? Join us as we share insights and tips to help you stay fair housing friendly.
Fair Housing and Marijuana – Do You Have To Permit Its Use?
Marijuana use continues to be a challenging situation for property management companies. What are the fair housing implications, and do you have to permit its use?
Reasonable Accommodations – “I Am Not Filling Out Your Form!”
To use a form or not to use a form: that is the question. Shakespeare aside, discretion needs to be part of your policy when it comes to reasonable accommodations and how they are verified.
Fair Housing Best Practices and Relay Operators
How do you handle a relay operator phone call in the leasing office? What are some fair housing best practices? Join us as we discuss the do’s and don’ts of handling relay operator calls.
Your ESA Questions Answered
ESA or emotional support animals continues to be one of the most talked-about fair housing concerns. The more we clarify and educate the many different scenarios that face property management staff, the better equipped we all can be to avoid a fair housing complaint.
Senior Housing and Mental Health Challenges
Episode 25 of Fair Housing Insiders We are happy to have Brandon Ball from Wesley Woods Senior Living and George Tucker from Campbell-Stone join us again to tackle perhaps the most difficult fair housing topic: Mental health challenges and senior housing.
Your Resident Requested a Reasonable Accommodation – Did You Hear It?
Episode 23 of Fair Housing Insiders Our latest episode focuses again on communication. Your resident requested a reasonable accommodation: did you hear it? Residents may not always communicate effectively. This is why all staff need to be trained to listen carefully, especially when dealing with reasonable accommodation requests.
Resident Allergies – Reasonable Accommodation?
Episode 22 of Fair Housing Insiders Allergies are a complex topic. They range in type as well as severity. When do they rise to meet the criteria for granting a reasonable accommodation?
Fair Housing Five – Top 5 Unique Challenges in Senior Living
In this episode, we talk about fair housing and senior living and moving beyond the basics. This episode covers the Top 5 unique fair housing challenges that we find in senior living. It also includes a brief court case summary and how it relates to a senior housing property management company.