TL;DR ESA, or emotional support animals*, continues to be one of the most talked-about fair housing concerns. The more we clarify and educate the many different scenarios that face property management staff, the better equipped we all can be to avoid a fair housing complaint. First off, let us thank you all for the fantastic […]
Your ESA Questions Answered Read More »
Episode 25 of Fair Housing Insiders We are happy to have Brandon Ball from Wesley Woods Senior Living and George Tucker from Campbell-Stone join us again to tackle perhaps the most difficult fair housing topic: Mental health challenges and senior housing.
Senior Housing and Mental Health Challenges Read More »
Episode 23 of Fair Housing Insiders Our latest episode focuses again on communication. Your resident requested a reasonable accommodation: did you hear it? Residents may not always communicate effectively. This is why all staff need to be trained to listen carefully, especially when dealing with reasonable accommodation requests.
Your Resident Requested a Reasonable Accommodation – Did You Hear It? Read More »
Episode 22 of Fair Housing Insiders Allergies are a complex topic. They range in type as well as severity. When do they rise to meet the criteria for granting a reasonable accommodation?
Resident Allergies – Reasonable Accommodation? Read More »
In this episode, we talk about fair housing and senior living and moving beyond the basics. This episode covers the Top 5 unique fair housing challenges that we find in senior living. It also includes a brief court case summary and how it relates to a senior housing property management company.
Fair Housing Five – Top 5 Unique Challenges in Senior Living Read More »
Reasonable Accommodation Definition A reasonable accommodation by definition is an adjustment made in a system to accommodate or make fair the same system for an individual based on a proven need. It is one of the many staples within Fair Housing that we all need to be educated about.
Reasonable Accommodation – Accommodating Residents With Allergies Read More »
Dear Fair Housing Insiders: We have a resident who is special needs. He comes into our office daily and spends all day on the computer and in our community center. That would not be an issue except he will stand around and stare at prospects, makes messes, and harrases my staff. We have had a
Dear Fair Housing Insiders – Resident With Special Needs Read More »
Can some extreme actions by a resident be deemed a “direct threat,” thereby exempting property management from being required to make reasonable accommodation to the resident?
Does This Resident Pose A Direct Threat? Read More »
Apartment maintenance staff may receive reasonable modification requests because of their direct contact with residents. Therefore, it’s important that they are educated on how to respond to such requests.
Educate Maintenance Staff About Reasonable Modification Requests Read More »
