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Fair Housing and Allergies Do I Have To Permit Cats

Fair Housing and Allergies: Do I Have to Permit Cats?

TL;DR In the world of property management, balancing resident needs while remaining compliant with fair housing laws can get complicated—especially when emotional support animals (ESAs)* and allergies intersect. So, do you have to permit cats if another resident has allergies? Setting Pet Policies: What’s Within a Housing Provider’s Control? Property managers generally have wide latitude […]

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The Future of Fair Housing

The Future of Fair Housing

2025 is no doubt a time of significant change for our country. The new administration has proposed and already implemented sweeping changes to our federal government that will affect the housing industry (and in reality, just about all industries) in various ways. With new changes being announced almost daily, we’ve been hearing some concerns from

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Fair Fixes: Balancing Maintenance Requests

Did you know? Maintenance teams play a crucial role in ensuring resident satisfaction on your property. However, delays in work orders—whether due to supply chain issues, contractor availability, or aging equipment—can sometimes lead to resident concerns about differential treatment. When residents perceive that their maintenance requests are handled inconsistently compared to their neighbors, fair housing

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ESAs and leash laws

Unleashing Fair Housing: ESAs, Leash Laws, and Unreasonable Accommodations

TL;DR In the world of property management, one of the most frequent and often misunderstood topics is the regulation of emotional support animals (ESAs)* and service animals within housing communities. Many property managers and residents alike grapple with questions about leash laws, community policies, and state laws that may seem to conflict with fair housing

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Episode 112 - Reasonable Accommodations When Should You Ask for Verification

Reasonable Accommodations: When Should You Ask for Verification?

Fair housing compliance is a critical aspect of property management, particularly when it comes to reasonable accommodations for residents with disabilities. Housing providers must navigate requests with sensitivity while ensuring they meet legal requirements. A key consideration is determining when to ask for verification, when modifications should be made proactively, and how to approach eviction

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Violence Doesn't Always Equal Violence

Violence Doesn’t Always Equal VAWA

In property management, navigating the complexities of fair housing laws is crucial, especially when it comes to sensitive issues like the Violence Against Women Act (VAWA). While VAWA offers critical protections for victims of domestic violence, dating violence, sexual assault, and stalking, it does not universally apply to all housing. This article explores the key

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How To Handle Appeals When an Applicant is Denied

How To Handle Appeals When an Applicant Is Denied

Handling appeals related to housing application denials due to criminal history screening is a nuanced responsibility for property managers. These cases require balancing compliance with fair housing laws, ensuring the safety and well-being of the community, and providing fair and equitable treatment to applicants.  By understanding the key considerations and implementing best practices, property management

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