The summer season, with its packed pools and busy clubhouses, brings a unique and often costly compliance challenge for property managers: familial status discrimination. This issue consistently ranks among the top three fair housing complaints filed annually, and enforcement actions for amenity-related violations can result in settlements from $25,000 to over $100,000.
To shield properties from this significant financial risk, managers must understand where the line lies between responsible management and a fair housing violation.
Table of Contents
Understanding Familial Status Protection
The Fair Housing Act (FHA) offers broad protection to families, specifically covering those with one or more children under the age of 18 living with a parent, legal custodian, or a designee. In practice, this means that property management cannot implement or enforce rules that inherently discriminate against families or limit their use of common areas simply because children are present.
The Foundational Rule for Policies:
Any rule enforced must be neutral, consistent, and applied equally to all residents, regardless of familial status.
Identifying Discriminatory Rules
Managers often step into a regulatory trap when they attempt to resolve resident complaints about noise or crowded amenities. A rule that is seemingly aimed at safety can quickly become discriminatory if it targets a protected class.
- Discriminatory Example: A rule stating “no children in the pool after 5 p.m.” is a direct restriction based solely on age, limiting the hours a protected class can use an amenity.
- Acceptable Example: A rule requiring “children must be accompanied by an adult” is generally acceptable, provided it is tied to genuine safety concerns.
A common pitfall is managers overreacting to the misconduct of a few minors by creating sweeping restrictions on all children’s amenity use. This move turns a specific behavioral issue into a costly systemic violation.
Setting Supervision Requirements: The Safety Benchmark
When establishing rules regarding age restrictions or supervision, property managers must anchor their policies in legitimate, non-discriminatory safety interests. The standard for what is considered reasonable should be supported by local regulation or professional safety standards, not arbitrary preferences.
Key Takeaways for Setting Rules:
- Focus on Safety: A minimum age for unsupervised equipment use should be based on genuine safety concerns (e.g., requiring adult supervision for children under 14 at the pool).
- Avoid Over-Restriction: Rules that are overly protective or restrictive—such as demanding a parent be within “arm’s reach” of a 17-year-old or setting strict pool ratios that exceed local health codes—are likely to be seen as discriminatory.
Local jurisdiction’s health and safety code is the most reliable benchmark for setting any age or supervision rule.
Setting Supervision Requirements: The Safety Benchmark
Even a compliant rule can lead to a violation if it is enforced discriminatorily. Managers must maintain a clear, documented, and unbiased system for warnings or fines.
Enforcement actions must be based on the violation of the rule itself (e.g., misuse of computer equipment or excessive noise), not the status of the person who committed it (e.g., “a child was misusing the equipment”).
For example, strictly policing minors using the computer room while ignoring similar disruptive behavior from adults constitutes discriminatory enforcement. Training staff on this distinction is crucial for maintaining compliance.
By proactively auditing policies for neutrality, anchoring age restrictions in legitimate safety standards, and ensuring enforcement is bias-free and consistent, property management teams can protect their properties, their families, and their bottom line.
You might also be interested in:
- Fair Housing in the Summer: Auditing Amenity Rules to Prevent Costly Familial Status Violations
- The Fair Housing Act Applies to HOAs: What Property Managers Must Know
- The Fair Housing Act: From 1968 Landmark to Modern Compliance Challenges
- Hoarding and Fair Housing: The Property Manager’s Compliance Guide
- Fair Housing’s 3 Non-Negotiables: A Property Manager’s Essential Survival Guide
