Is everyone in your office fully trained to handle phone calls properly? Learn how inadequate training and practice can lead to a fair housing violation.
Fair Housing & Phone Calls – Turning a Blind Ear Read More »
Does your property have policies in place for written responses? Why should you? What are some best practices?
Fair Housing and Written Responses Read More »
Hoarding. What is it? Why is there a need to get a conversation started and increase awareness? What are the fair housing implications? Mary Ross joins us to shine a light on this important topic.
How to Tackle Hoarding with Mary Ross Read More »
You have asked, and Kathi is ready to answer your fair housing questions!*
Your Fair Housing Questions – Answered! Read More »
What is the difference between FHA (The Fair Housing Act) and ADA (Americans with Disabilities Act)? Why is it important to know? Join Jonathan and Kathi as they tackle this sometimes confusing topic.
FHA and ADA – What’s the Difference? Read More »
Why is a basic understanding of fair housing laws so important? Who needs to know them? How often should they be reviewed? This article goes back to basics to discuss what fair housing is and why it’s essential.
Back To Basics – What Is Fair Housing? Read More »
With the many different property management markets, it is vital to understand how The Fair Housing Act and other state and federal laws apply. Targeted training is needed to tackle the unique fair housing challenges each will encounter.
Different Property Management Markets – Unique Challenges for Fair Housing Read More »
Are you and your staff ready for when a tester comes to call? Testing, testing one two three. Leslie joins us to share tips to help ensure that you don’t fail your fair housing test.
Don’t Fail Your Fair Housing Test Read More »
Our maintenance professionals are genuinely on the frontlines when it comes to interacting with residents. But do your people know how to handle the situations that often arise and can quickly go from fair housing compliance to a fair housing complaint?
The Frontlines of Fair Housing Read More »
How does your staff answer questions about rental applications and criminal history screening? What fair housing implications do you need to be aware of? Join us as we answer these questions to help you stay fair housing compliant.
Answering Fair Housing Questions About Criminal History Screening Read More »
