Nobody ever wants to face a fair housing complaint, but unfortunately, they are a reality in the housing industry. In this article, we will focus on eight critical steps that will help you face a complaint in a calm and focused manner to achieve a better outcome.
Eight Steps To Follow When Facing a Fair Housing Complaint Read More »
Hoarding. What is it? Why is there a need to get a conversation started and increase awareness? What are the fair housing implications? Mary Ross joins us to shine a light on this important topic.
How to Tackle Hoarding with Mary Ross Read More »
You have asked, and Kathi is ready to answer your fair housing questions!*
Your Fair Housing Questions – Answered! Read More »
Episode 24 of Fair Housing Insiders Senior housing comes with its own unique set of challenges regarding reasonable modifications or accommodations. We are joined by two industry professionals, Brandon Ball from Wesley Woods Senior Living and George Tucker, from Campbell-Stone. They share their experiences and fair housing best practices that allow them to offer superior
Senior Housing and Reasonable Modifications Read More »
Fair Housing training for maintenance professionals is a compliance prerequisite. Housing providers sometimes overlook this need. Often they are the first team members who arrive after a maintenance call comes in. They interact with residents on a regular basis. Kindness and courtesy can often be misinterpreted. We want kindness and courtesy to always be maintained.
Fair Housing Training For Maintenance – A Prerequisite Read More »
